Renter Resources

Need Help with Your Rental? Here's How to Voice Your Concerns!

The Lubbock Apartment Association (LAA) serves as a professional nonprofit organization dedicated to providing educational resources, networking opportunities, and advocacy support for professionals within the multifamily housing industry. Please note that we do not provide legal advice, arbitration, or conflict resolution services for rental disputes.

If you are experiencing issues related to your rental housing, we suggest the following general steps:

1. Review Your Lease Carefully read and understand all terms and conditions outlined in your rental agreement. Most common issues and disputes are clarified within the lease.

2. Communicate with Your Property Management Clearly document and communicate your concerns with your property's management or landlord in writing. Keep copies of all correspondence for your records.

3. Seek Qualified Advice If the issue remains unresolved, consider consulting a qualified attorney for professional legal advice. The following resources may also be beneficial:

- 1. Speak Up at the Attorney General's Office
  The Texas Attorney General's Office is your go-to for any sneaky business that doesn't sit right. They're the champions of consumer rights and are all ears when it comes to complaints about rental woes. Check out their website, and they'll guide you through filing a complaint online. If you need help securing a lawyer, you may get assistance here.
- 2. Better Business Bureau (BBB) to the Rescue
  Got a gripe with your rental company? The Better Business Bureau is like the neighborhood watch for business practices. Head over to their website, find the Lubbock area BBB, and they'll walk you through how to make your voice heard.
- City of Lubbock's Got Your Back
  For issues that hit close to home like housing codes or health and safety, the City of Lubbock is your ally. Whether it's a wonky water heater or a crack in the ceiling, the local Code Enforcement or Health Department teams are on it.
- Texas Department of Housing and Community Affairs
  If your rental situation is more "yikes" than "meh," especially health-wise, Texas Health and Human Services is here for you. They're the superheroes tackling significant health hazards and ensuring your home is safe and sound.
- When in Doubt, Lawyer Up
  For the big guns, like lease violations or serious legal issues, it might be time to chat with a legal eagle. The Texas State Bar Association can hook you up with someone who knows their stuff and can fight your corner.

Disclaimer

The information provided on this webpage is for general informational purposes only. Lubbock Apartment Association does not provide legal advice, mediation, or conflict resolution services. For specific legal inquiries, please contact a qualified attorney or appropriate local agency.

FAQ's for Students

FAQs for College Students Renting in Lubbock

1. What is a co-signed lease, and what should I know before asking someone to co-sign?

A co-signed lease means a guarantor (often a parent or guardian) agrees to take financial responsibility if you fail to pay rent or meet other lease obligations. Co-signers can be held liable for the entire rent amount, not just your portion. Before signing, ensure the lease specifies that the co-signer's responsibility is limited to this lease term only.

2. What is the difference between a joint lease and an individual (per-bedroom) lease?

Joint Lease: All roommates sign one lease and share equal responsibility for the entire rent. If one roommate doesn’t pay their share, the others must cover it.
Individual Lease: Each tenant signs a separate lease for their bedroom and shares common areas. You are only responsible for your portion of the rent.

3. How can I avoid roommate conflicts?

To prevent issues:

Create a roommate agreement outlining responsibilities for rent, utilities, cleaning, and shared spaces.
Communicate openly about expectations.
If conflicts arise, try to resolve them directly before involving landlords or legal resources.

4. What happens if my roommate doesn’t pay their share of the rent?

If you’re on a joint lease, all tenants are responsible for covering unpaid rent. For individual leases, you are not liable for your roommate’s non-payment. In either case, discuss concerns with your landlord and document all communication.

5. Do I need a co-signer if I don’t have a credit history?

Many landlords require students without credit history to have a co-signer with established credit. Some may accept larger deposits or proof of income as alternatives.

6. Can I break my lease if I need to move out early?

Breaking a lease often results in penalties unless your manager allows subleasing or re-letting (finding someone to take over your lease). Check your lease terms and contact your manager to discuss options.

7. What should I know about utilities in student housing?

Utilities may or may not be included in your rent. Ask your landlord:

Which utilities are covered?
Average monthly costs for utilities not included.
How utilities are split among roommates (if applicable).

8. Should I live on-campus or off-campus?

On-campus housing offers convenience and community but may have restrictions (e.g., curfews or required meal plans). Off-campus housing provides more independence but requires managing leases, bills, and transportation. Consider your budget, lifestyle, and proximity to campus when deciding.

9. What should I do if I need help finding housing near campus?

Many local resources can help:

Texas Tech University Housing Office
Lubbock Apartment Association’s renter resources
Websites like LBKapts.com or apartment search platforms

10. Can I sublease my apartment during summer or study abroad programs?

Subleasing policies vary by manager and property. Check your lease agreement and get written permission from your landlord before subletting.

11. What should international students know about renting in Lubbock?

International students may need a U.S.-based co-signer or proof of income to secure housing. Ask managers about public transportation access, furnished apartments, and proximity to campus.

12. What is the penalty for late rent payments?

Late fees are typically outlined in your lease agreement. They often start after a grace period (e.g., 3 days) and can be charged daily until payment is made.

Disclaimer

The Lubbock Apartment Association provides these FAQs as general information only and does not offer legal advice or mediation services. For specific concerns, consult a licensed attorney or relevant housing authority.

FAQ's for Conventional Rental Housing

1. Who is responsible for maintenance and repairs in my apartment?

Responsibility for maintenance and repairs is typically outlined in your lease agreement. Generally, managers handle major repairs, while tenants are responsible for minor upkeep. Review your lease carefully to understand your obligations. If you have concerns, contact your property management company.

2. What can I do if my landlord isn’t making necessary repairs?

If your landlord fails to address essential repairs, Texas law may provide remedies. You can contact the Texas Attorney General’s office or seek legal advice from a tenant rights organization such as https://legalaidtx.org/

3. How do I resolve disputes about my security deposit?

Security deposit disputes often arise over property damage or cleaning fees. Document the property’s condition when you move in and out using photos or videos. If you believe your deposit was wrongfully withheld, consult the Texas Property Code or a legal professional.

4. Can my landlord raise my rent without notice?

In Texas, landlords cannot raise rent during a fixed-term lease unless specified in the agreement. For month-to-month leases, managers must give at least 30 days’ written notice before increasing rent.

5. What are my rights if I’m facing eviction?

Evictions must follow legal procedures, including proper notice and court filings. If you receive an eviction notice, seek assistance from a legal aid organization or housing advocate immediately.

6. What should I do if I have mold or pest issues in my rental?

Report mold or pest problems to your landlord in writing as soon as possible. Landlords are generally required to address conditions that affect health and safety. If unresolved, contact local health authorities or tenant advocacy groups.

7. Can my landlord enter my apartment without notice?

In Texas, landlords must provide reasonable notice before entering a rental unit unless it’s an emergency. Check your lease agreement for specific terms regarding entry.

8. How do I file a complaint about my apartment complex?

Complaints can often be resolved by contacting the property management company directly. If this fails, you may file a complaint with organizations like the Better Business Bureau or local housing authorities.

9. What should I do if I have concerns about safety or security in my apartment?

Issues such as broken locks or unsafe conditions should be reported to your manager immediately in writing. Managers are required to ensure basic safety features like functioning locks and secure windows.

10. Where can I get legal advice about rental issues?

The Lubbock Apartment Association does not provide legal advice but recommends contacting tenant rights organizations, such as https://legalaidtx.org/ or consulting with a qualified attorney.

Disclaimer: